Hong Kong Local:

Free shipping on orders over HK$499 after all member discounts are applied. Shipping will be arranged within 3-5 working days. Actual delivery time depends on the courier service company.

Our store will contact you via WhatsApp to send the tracking details. If you are not a WhatsApp user, please provide an alternative contact method in the remarks section.

If the purchase is under HK$499, a shipping fee of HK$35 will apply.

(For outlying islands, Ma Wan, Discovery Bay, and remote areas, the shipping fee will be paid on delivery via SF Express.)

China:

Orders totaling HK$499 or more (before calculating customs duties and shipping fees, and after deducting all membership discounts) are eligible for shipping. A 12% customs clearance and shipping fee will be charged on the total amount of each order.

Delivery typically takes approximately 7-14 working days, with the actual delivery time subject to the courier service company.

For oversized items that cannot be shipped (e.g., diapers, large furniture, etc.), the cost of those items will be refunded.

Our store will contact you via ''Wechat'' to send the tracking details. If you are not a ''Wechat'' user, please provide an alternative contact method in the remarks section.

welcome to add our WeChat accounts (babyhkcom3 / babyhkcom4); adding one is sufficient.

Macau:

Free shipping for orders over HK$499, SF Express to pay on delivery.

We do not ship restricted import/export items.

If you're unsure whether the items you're purchasing are considered "prohibited" goods, please contact SF Express customer service.

**We aim to meet our delivery promise, but delay and changes may happen - please contact our**