BabyHK Membership Benefits

//To enjoy membership discounts at stores, you must present the BabyHK App membership QR code//

- 100 points are equivalent to HKD 1

- The maximum points usable per transaction is 10% of the total price (subject to the computer system's calculation; points cannot be used for self-pickup prices, fixed prices, bulk discounts, or Stage 1 formula milk)

- No redemption is required to use points; simply inform the staff to “use points” before payment, and the staff will manually deduct them in the system

- Points usage must be proactively declared before payment; refunds or cancellations cannot be requested on the grounds that staff did not prompt for points usage

- The store only accepts returns or exchanges for quality issues. Please contact us within 7 days or bring the receipt and complete packaging to the store for inspection and exchange

- Membership discounts and points cannot be applied retroactively

- The following brands’ full product lines are at “fixed prices” and are not eligible for membership discounts:

Stokke, Jellycat, Nestlé (*formula milk), including but not limited to; please consult staff for any questions

- For product details, please refer to the packaging instructions.

Images are for reference only; the actual product prevails. Suppliers continuously update packaging, and our company strives to keep information updated. If there are differences between new and old packaging, products will be shipped randomly

In case of any conflict or discrepancy between the Traditional Chinese version and the Simplified Chinese or English versions of this website, the Traditional Chinese version shall prevail.

//BabyHK reserves the right of final interpretation//

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Steps to Delete Membership

1. Open the BabyHK mobile application
2. Log in to your membership account
3. Go to the 'Latest News' page
4. Click the gray dots in the top right corner to open the settings menu
5. Find the 'Useful Information' section at the bottom and click 'Other Settings'
6. Click 'Delete Account'

Please note that deleting your account is permanent, and all your personal information will be completely erased. In addition to personal data, all your past purchase records, unused membership points, and all unused coupons will be canceled and cannot be recovered.

Please consider carefully before deleting your account.